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Formation

Overview

Online form system. Enables users to report crime, sign up for schemes, share info with us

Key features

Create forms without developer input

Video and image uploads

Online payments

Automation of data transfer into Business Intelligence systemPush to Niche integrationInternal forms accessible off the force network

Key benefits

Quickly deploy web-based forms that integrate with internal systems.Channel shift away from 101 calls.

Users

Open to:General PublicDifferent instances: ASCOPCCNationalPocketbookLighthouse Victim CareSWROCU

Instances

Public: avonandsomerset.police.uk/forms/admin
Staging: staging.avonandsomerset.police.uk/forms/admin
OPCC: avonandsomerset-pcc.gov.uk/forms/admin
Lighthouse Victim Care: lighthousevictimcare.org/forms/admin
SWROCU: swrocu.police.uk/forms/admin
NPCC: formation.policedigital.services
Content: aspolice-content-team-admin.azurewebsites.net/forms/admin

Usage

Total number of forms in production: 259Formation instances: 4 (Production, Pocketbook, OPCC, NPCC)Number of forms integrating with Niche: 18Total number of submissions in August: 16050Total number of submissions into Niche into August: 4912Total amount of revenue in August: £16993.48

Status

Active -- launched 2017

Hosting

AWS

Tech stack

Node.jsEncrypted NoSQL database

Integrations

In house applications

Force IT

Third party

Governance and compliance

> TODO: Add content.

Contacts

Business Lead: Enquiry Office, IAU, Comms + various
Sallyanne Parry -- Product Owner
Christian King -- Development Team Lead

Repositories

Resources

See child pages and resources where available.

Published 13 May 2024
Last updated 21 September 2026