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Courier
Overview
Emergency messaging system. Sends messages to specific cohorts of internal or partner agency groups before, during or after an incident.
Summary
- Key features
- The alert can be by text message, e-mail or voice call and can be targeted to certain groups with certain skills.
- Key benefits
- Saves time sending messages to multiple users compared to previous manual process.Quicker response times to emergencies.keeps partner agencies informed Fulfills responsibilities under the Civil Contingencies Act 2004
- Users
- Simon Bale and the Contingency Planning Team are the admin of the systemTarget audiences: All force groups, as well as partner Blue light agencies and MPs.
- Usage
- Number of messages sent out in August: 13 messages sent to 1,795 recipientsTwo instance of Courier running:Contingency planningCounter terrorism
- Status
- Active -- Launched 20202nd iteration 2021
- Technology
- .Net CoreCosmos database
- Hosting
- Azure
- Integrations or interdepencies
- ChronicleActive DirectoryNotifyTwilio
- Interdepencies
- n/a
- Governance
- n/a
- Contact information
- Business Lead: Simon BaleChristian King -- Dev Team lead
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Published 13 May 2024
Last updated 30 September 2025